Our firm uses SSO into PE with our active directory credentials. We have to hit verify after 8 hours and this is often after a user has made changes to their time sheet and then they get the verify prompt, which requires them to enter all the data in again. We would like to customize or increase the timeout to "verify" credentials again to 10 hours.
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2 comments
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Chris We've had the exact same issue with a couple of users. Would also like to be able and increase the duration of a user's access token.
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Michelle Harris Unfortunately this can't be done.
We did address an issue with the API session timing out but we can't change the Active Directory timeout.
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