Users should be able to edit their own replies
Requested by CBIZ
Users should be able to edit their own replies
Requested by CBIZ
It would also be helpful to allow people to delete their own replies or have certain people who can delete any reply. We find that a note overall is still useful but the reply might be out of date and right now you only have the option to delete a whole note.
I agree! Users should be able to edit or delete. Often times an error is simply made OR they discover something different upon further review of the job and need to change their response. Having this item be an additional permission would provide firms with the flexibility of allowing the action or not. Thanks!
Question:
Should this functionality be limited to just the ability to edit/ delete own replies?
Typically Yes. That being said you will need a way to allow a rolled forward note other than the original author in the case they leave or a new partner/manager takes over. Thus, this might be a decision by staffing level.
Thanks Katie - that is a good point.
This is planned for a future release of V9.9
The ability to edit your own replies is now available in V9.9
We have also added a permission to allow people to delete other people's replies. Users can delete their own replies